Kaplan Fox Protects Consumers From Unwanted Telemarketing Calls and Texts

How many times have you been interrupted during dinner to answer an unwanted telemarketing call? Did you register on the “Do Not Call List” but still get robocalls? Have you received unsolicited text messages from unknown numbers or companies that you don’t do business with? If so, you might be entitled to compensation.

Illegal Telemarketing and Texting

Many people do not know that there are laws in place to protect consumers from illegal and unwanted phone calls and texts. But consumers who get robocalls and texts can sue companies under a law called the Telephone Consumer Protection Act (or “TCPA”).

The TCPA was passed by Congress in 1991 and was intended to limit abusive telemarketing practices by companies who called repeatedly at all hours of the day and night. The law was also written to prohibit the sending of “junk faxes” which were advertisements (much like email today) that would clog up companies’ fax machines. The TCPA has been updated from time to time as technology changes. Today, under the TCPA it is illegal for companies to:

• Call or text customers who have asked not to be contacted directly with the company or the “Do-Not-Call” registry.
• Dial random phone numbers using automated dialers.
• Call using automated or artificial voices or recordings.
• Place telemarketing calls before 8 a.m. or after 9 p.m.
• Send text messages without prior authorization.
• Send unwanted “junk faxes” to business or residential fax machines.
• Requires certain information be provided in connection with sales calls or “sweepstakes.”

If a company contacts a customer without permission, a consumer can sue for up to $1,500 per violation. In fact, one customer who was harassed by Time Warner Cable was awarded nearly $230,000 in damages after receiving hundreds of unwanted robocalls. Companies like Capitol One, CVS, Walgreens, Uber, have all been sued in proposed class action cases for violations of the TCPA. You may be particularly at risk for unwanted calls and texts if you’ve recently obtained a new number of if you have been contacted by debt collectors.

Consumer Fraud and Unwanted Robocall Lawyers

Our team has a strong track record of representing consumers in class action lawsuits against tech companies, banks, real estate developers, pharmaceutical companies, and others when they have violated consumer protection laws. Our consumer fraud lawyers have recovered tens of millions of dollars for consumers in cases alleging their bank illegally charging them for services they never bought and real estate buyers that were deceived about property taxes on their time-shares. We’ve also pursued many class action cases alleging corporate fraud when companies hide important information about customers’ purchases and business transactions. In each of these cases, Kaplan Fox is committed to getting customers’ money back and ensuring the corporate fraud is stopped.

What should I do if I have received unwanted robocalls and texts?

If you believe you have been a victim of illegal telemarketing and texting, please fill out the form below or call 1-844-333-7660 for a free and confidential consultation.